Phone Compatibility

A prepaid sim card is a great way to get a local phone number and save money on calls and texts while away from home. GSM networks use the GSM 850/1900Mhz bands in the USA & Canada, unlike Europe and most of the rest of the world which uses the GSM 900/1800Mhz bands. You need an unlocked phone that will receive signal on the relevant band for your destination, to use your new sim card successfully with your phone.

Q: On which bands will my phone receive signal?

A: All phones are different, go to gsmarena.com and enter the make and model of your phone in the “Quick phone search” box on the top right of the home page to review the specifications for your phone.

Q: Is my phone unlocked?

A: Try a sim card from a different network to your home network in your phone. If your phone powers on normally, then your phone is unlocked. If you get a response like “unable to read sim”, “invalid card”, or “enter subsidy password”, this means that your phone is locked

Q: Can I get my phone unlocked?

A: Yes, call the network you purchased your phone from and ask them for your unlock code. Or, search the web for "unlock make and model" where you enter the make and model of your phone. There are thousands of resources on the web for unlocking your mobile phone, some popular models such as Nokia can be unlocked for free. You could also visit your local independent mobile phone store, many provide unlocking services for a small fee.

Q: I have an iPhone 4, will is work with a prepaid sim?

A: Yes, if it is unlocked, it will accept a sim card from another network. However, the iPhone 4 uses a micro sim card, you will need to reduce the size of most sim cards to fit your phone. You can review video intructions on youtube.com

Q: Will my mobile phone charger work overseas?

A: Personal electronics work with a voltage input of 100v - 240v. Check your mobile phone charger to see if the voltage input is printed on the power supply, it should say Input:100 - 240V. In this case all you require is a travel adaptor to fit local wall sockets, otherwise you may require a travel converter, to convert the voltage input